Performance issues can be due to high memory usage. We recommend closing all other background apps and restarting your device before launching the game. If the issue continues, ensure your device has sufficient free storage space and your game is updated to the latest version for better optimization.
If the provided resolution does not address your concern, please contact our Support Team at https://smurfsmagicmatch.zendesk.com/hc/en-us. When submitting your request, kindly include the following information to facilitate a prompt and accurate response:
* Your User ID/Device ID
* The device you are using
* Details regarding when and how the issue occurs
Our team will review your case and make every effort to resolve the matter as swiftly as possible.