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Technical

Technical Questions

  • I need help! How do I contact the Support team? Promoted article

  • The game is crashing, freezing, or won't load properly on my device.

  • The game is asking me to update to the latest version, but I cannot find the update in my App Store or Google Play.

  • I am seeing a generic "Connection Failed" or "Internet Error" message, but my connection is working fine for other apps.

  • The game is reporting "Low Memory" or is unplayable because my device is running out of memory.

  • I am receiving a Server/Data Loading Error like "SystemLoader" or "PlayFabDataLoader" when starting the game or loading data.

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