We are sorry you lost progress. Game progress is usually saved automatically. For daily challenges or tower events, contact our support team immediately. Provide your Player ID, the specific tower level or daily task you were on, and the time the loss occurred so we can check the server logs and restore your rewards.
If the provided resolution does not address your concern, please contact our Support Team at https://smurfsmagicmatch.zendesk.com/hc/en-us. When submitting your request, kindly include the following information to facilitate a prompt and accurate response:
* Your User ID/Device ID
* The device you are using
* Details regarding when and how the issue occurs
Our team will review your case and make every effort to resolve the matter as swiftly as possible.