When I attempt to play there's always a large delay in loading the game, on just wifi, data and with both.
The gave crashes everyone I try to watch the videos for boosters or extra moves, causing me to lose my bonuses a and current game.
I've uninstalled and reinstalled it multiple times but no improvement.
Trying to play the game it won't actually finish loading. I hit play it switches over to we're it starts loading and stays like that
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Cora
Community manager
Hi Cary,
I believe the team is working on a fix for this for the next update...but if you can, please fill out a support ticket so that we have a record of your issue: https://buff.ly/3JuMtuc
Buna seara, am platit un articol care este oferta speciala. Banii au fost retrasi din cont dar articolul nu l-am primit. Plata am facut-o acum cateva minute
0
Cora
Community manager
Hi Patricia Iftime, thanks for reaching out. I've made a support ticket for you and our support team should be able to assist.
Comments
10 comments
Hey Becky, thanks for letting us know. The team is working on fixes with each update, we will let you know once we have a fix available!
Trying to play the game it won't actually finish loading. I hit play it switches over to we're it starts loading and stays like that
Hi Cary,
I believe the team is working on a fix for this for the next update...but if you can, please fill out a support ticket so that we have a record of your issue: https://buff.ly/3JuMtuc
Its telling me to update to get to more levels but I'm not seeing any where that there is an up date pending.
Its telling me to update to get to more levels but I'm not seeing any where that there is an up date pending.
Hi Lisa Floyd! We released the update on Android and iOS, but sometimes it takes a while for the App Stores to show the update. You can look for update links here: https://smurfsmagicmatch.zendesk.com/hc/en-us/community/posts/6829658372749-Update-2-4-Update-Notes
Buna seara, am platit un articol care este oferta speciala. Banii au fost retrasi din cont dar articolul nu l-am primit. Plata am facut-o acum cateva minute
Hi Patricia Iftime, thanks for reaching out. I've made a support ticket for you and our support team should be able to assist.
Game won't load
The game won’t sign into my account and it just sits on the log in page just loading and loading and loading…any suggestions?!?
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